Frequently Asked Questions

FAQ racing plus music events; Newmarket Nights & Summer Saturday Live

What sort of venue is Newmarket’s July Course?

Newmarket’s July Course is a Racecourse hosting seven to nine horseracing plus music events throughout the summer months (June to August).

During each racing plus music event six to seven races take place followed by live music. The ticket/s you purchase will include the racing and the concert. We do not offer a concert only ticket.

As your ticket includes the horseracing and the concert, we would encourage you to watch the races in order to experience this exciting sporting event and also to help familiarise yourself with the racecourse before the concert commences.

The July Course is predominantly an outdoors standing venue with no allocated seating for any events. 

When sold out, Newmarket’s July Course welcomes up to 22,000 customers per event.    

What are Newmarket Nights and Summer Saturday Live?

Newmarket Nights are our Friday evening racing plus music events with the artist taking to the stage at any time from 8pm.  Preceding the concert, six to seven horse races will take place with gates opening between 3 – 3.30pm (please note, times differ for every event).

We have up to two Summer Saturday Live events each year.  These are our family friendly racing plus music afternoon events with the artist taking to the stage at any time from 5.30pm.  Preceding the concert, six to seven horse races will take place with gates opening between 11.30 – 12Noon (please note, times differ for every event).

What are the different enclosures at Newmarket Racecourses?

The racecourse is made up of three enclosures during racing; Premier, Grandstand & Paddock and the Garden Enclosure.  For the concert element of the event all the enclosures merge following the last race.  

Premier Enclosure – This enclosure offers the best views of the racing as the Finishing Post is within this enclosure as well as access to the Parade Ring, Pre Parade Ring and Winners’ Enclosure too.  The concert stage is also situated in the Premier Enclosure between Stands 2 and 3, facing towards the race track. There are a number of bars and restaurants in the Premier Enclosure, including the popular champagne bar.  Please note that during racing the track side viewing area is an alcohol free zone.  Premier Enclosure customers also have access to the Grandstand & Paddock Enclosure for a further range of facilities and amenities.  

Grandstand & Paddock Enclosure – This enclosure offers a fair view of the racing with access to the Parade Ring, Pre Parade Ring and Winners’ Enclosure too and does not have any restrictions on the areas that drinks can be consumed. Customers with this ticket cannot gain access into the Premier Enclosure facilities until after the racing has finished and before the music performance starts.

Garden Enclosure – This enclosure has restricted race viewing as it is positioned at the two furlong pole and has no access to the Parade Ring, Pre Parade Ring or Winners’ Enclosure.  Most of the racing can be seen on a large screen only. This enclosure is generally the first area to sell out and offers a playground for children as well as limited bars and food vendors as ticket holders usually bring a picnic. Customers with Garden Enclosure tickets cannot gain access into the Premier or Grandstand & Paddock Enclosures until after the racing has finished and before the music performance starts.

Please note: Once racing has finished the gates between the three enclosures are opened in a staggered manner with the majority of guests choosing to move to the Premier Enclosure area to stand and watch the concert in front of the stage.  This area is strictly standing only and not suitable for children as it can become very busy and lively.  Please note, following racing, this area no longer is an alcohol free zone but is a glass free zone.  If you prefer a more relaxed environment there is the option of standing in the Grandstand & Paddock Enclosure, or viewing from a large screen in the Garden Enclosure.

Can I upgrade my ticket?

We have a number of upgrade facilities availability:

Champions Lawn, Prime Viewing Platform and our Hospitality Areas. 

Champions Lawn Upgrade from £35 pp (in addition to your Premier Enclosure ticket)

A unique upgrade facility which sits on the perimeter of the Premier Enclosure, with full access to all Premier facilities. The area offers:

  • Cash bar
  • Table service
  • Private toilets
  • Tote betting facilities
  • Picnics available on request (from £35 pp)

Please note: it is an outdoor enclosure, but standing cover is available in the bar area during inclement weather. Viewing of the concert from Champions Lawn is limited but there is a large screen opposite the facility, which enables guests to stay in the Champions Lawn and watch from the screen.  Alternatively guests can leave the enclosure and stand closer to the stage. 

Prime Viewing Platform from £45 pp (in addition to your entry ticket)

A unique upgrade facility in the Premier Enclosure offering one of the best views of the stage:

  • Access to the platform will be given after the last race
  • The platform is located in the Premier Enclosure
  • The platform runs parallel with the track and approx. 40 m from the stage (directly opposite the stage)
  • Although you are not in front of the stage, the platform does give you a viewing advantage as you are higher than other customers standing in front of the stage
  • In addition you will receive a £5 drink voucher which can be redeemed at the bar on the viewing platform, with the option to purchase additional drinks if required
  • The platform does not have cover and during inclement weather ponchos can be purchased. We do not permit umbrellas to be put up during the concert.
  • A lanyard will give you access to the platform and will be available for you to collect on the race day from our Course Office. 

Hospitality including the Summer House Restaurant 

The Summer House Restaurant: Prices start from £130.00 + vat

  • Private table 
  • Two course meal 
  • Cash bar facility 
  • Race card

Trackside Pavilion (Shared): Prices start from £240.00 + vat per person

  • Private table for 8 or more guests
  • House Champagne Reception
  • Premier 3 Course Sit Down Meal
  • Premier Complimentary Bar
  • Race card
  • Car Parking Voucher (1 between 2)

Private Trackside Pavilion: Prices from £150.00 + vat person 

  • Minimum of 26 guests
  • Prosecco Reception
  • Two Course Finger Buffet
  • Cash Bar Facility
  • Race card

Please note the prices for children for our hospitality are as follows:

Summer Saturday Live: under 12 - from £60 per child – 12 to 18 Adult prices apply (as above)

Newmarket Nights: Adult prices apply for all children

When do you send out tickets?

Every person attending our racing plus music events must have a valid form of admission regardless of age.  Tickets should arrive no later than two weeks before the event is due to take place.

If you have selected E-Tickets (print at home tickets.  Please note, these are not available for Premier Enclosure or children’s tickets) please ensure you print out your barcoded ticket before arriving. Entry to the venue will not be permitted without a valid form of admission and lost, stolen or forgotten tickets will not be replaced.  We only issue one ticket per person as barcodes are unique.

  • Premier Enclosure            Barcoded ticket and swing badge (both required for entry)
  • Grandstand & Paddock     Barcoded ticket
  • Garden Enclosure             Barcoded ticket

In addition to the above, children for Summer Saturday Live require the following:

  • Five to 15 year olds          Barcoded ticket and wristband (both required for entry)

  • Four years old and under ICE wristband (required for entry)

If you have trouble printing your E-tickets or your tickets/swing badges do not arrive please call the team no later than 48 hours before the event you are attending on 0344 579 3010.

Who are our Authorised Sellers?

Authorised Sellers are companies and ticket agencies who officially sell our admission in conjunction with us.

Our only authorised sellers are:

  • Newmarket Racecourses - Get Newmarket Nights tickets
  • Jockey Club Live
  • Jockey Club Racecourses
  • Ticketmaster

Do not be tempted to buy from or sell to any other website including:

  • Stub Hub
  • Viagogo
  • Ticket Swap
  • Getmein
  • Seatwave
  • Twickets
  • Ebay
  • Gumtree
  • Ticketmaster resale site
  • Social media sites

Please do not buy or sell to touts you may come across in our car parks, anyone seen doing so will be refused entry to the racecourse.

How can I meet the band/artist?

There is not an option to purchase a “Meet and Greet” with the band/artist. If the band/artist are offering the chance to meet them before the concert, these are only available through competitions via Newmarket Racecourses Facebook and Newmarket Racecourses Twitter or those of our partners or Jockey Club Live.  Please visit our social media pages, or sign up to the Newmarket Racecourses mailing list for further information.  

What time does the music start and finish?

Newmarket Nights

The approximate timings for the concert are 8.30pm – 10.30pm but please note these timings are different for each event and will depend on the Order of Running for the horseraces beforehand. 

If there is a delay with racing this will mean the concert has a slightly later start time.

Please visit the relevant Newmarket Nights or Summer Saturday Live event page on the website for exact timings. Generally the artists perform for approximately 75 to 90 minutes and do not have a warm up act beforehand.  Please note, the set time of the artist differs for each event.

Summer Saturday Live

The approximate timings for the afternoon concerts are 5.30pm – 7.30pm but please note this is subject to change and will depend on the Order of Running for the horseraces beforehand. 

If there is a delay with racing this will mean the concert has a slightly later start time.

Please visit the relevant event page on the website for exact timings. Generally the artists perform for approximately 75 to 90 minutes and do not have a warm up act beforehand.  Please note, the set time of the artist differs for each event.

What is the latest time I can arrive for the music?

As your ticket includes both the horseracing and the concert we would encourage you to come along to enjoy both. This will give you the opportunity to familiarise yourself with the facilities available. However if you wish to only arrive for the concert, we recommend that you arrive 30 minutes before the last race during your chosen event. Please see the order of running for the official racing times for your chosen music event.

Please note: The order of running (the timings of the horseracing) can be updated up to 24 hours before the event, therefore double check the race times on the day of your visit. 

Where is the stage located

The stage is located in the Premier Enclosure in between Stands 2 and 3. During racing there are three separate enclosures in operation; Premier, Grandstand & Paddock and Garden Enclosure. Once racing has finished the gates between the three enclosures are opened in a staggered manner with the majority of guests choosing to move to the Premier Enclosure area to stand and watch the concert. This area is strictly standing only and not suitable for children as it can become very busy and lively.  Please note, following racing, this area no longer is an alcohol free zone but remains a glass free area.  If you prefer a more relaxed environment there is the option of standing elsewhere around the racecourse or viewing from the large screens that are located in all enclosures.

Can I guarantee a good view of the stage?

Visitors in the Premier Enclosure will have first access to the stage area but following racing the gates between all enclosures are opened and other guests can move closer to the stage.

Can I purchase/bring a seat?

Newmarket Racecourses is sold as an outdoor standing event with no reserved seating available.

No furniture is permitted in the Premier Enclosure and Grandstand & Paddock Enclosure at any point during the event.  Furniture is permitted in the Garden Enclosure (subject to exclusions detailed below) but cannot be brought into the other enclosure following racing and for the concert.   

If you require a chair for medical reasons you must apply in advance (at least two days before the event you are attending) to our Customer Relations team on 01638 675500 option 4.  If permission is granted you will require a letter of authorisation that you will need to bring with you.  Due to health and safety purposes, chairs are not permitted in the areas directly in front of the stage.

Racecourse seating is not permitted to be moved to the Premier Enclosure area in front of the stage. 

Can children go to Newmarket Nights or Summer Saturday Live events?

Newmarket Nights

As Newmarket Nights are our Friday evening racing plus music events with the artist taking to the stage at any time from 8pm, our recommendation is that Newmarket Nights are not suitable for children under 16. 

Whilst we recommend that these events are not suitable for children under 16, if you do wish to bring them as part of your party, at your discretion, they can attend as long as they possess a valid ticket to gain entry and there is a responsible adult of 18 and above to every two children under 16. 

We take every precaution to try and ensure everyone has a safe and enjoyable time at all of our events. If you do decide to bring a child under 16, we would suggest against taking them into the most densely crowded areas, which includes the large area in front of the stage. 

Newmarket Racecourses have a range of family friendly events throughout the summer, including our popular Summer Saturday’s series whereby children under 18 are permitted free.  Our racing plus music afternoon events, Summer Saturday Live, are our family friendly events of this type which have an allocation of concession tickets for children available.

It is your responsibility to check the suitability of an event for any children in your party regardless of official age restrictions, this includes considering the type of audience the event is likely to attract and whether such an audience is a suitable environment for children in your party. Refunds will not be issued if any aspect of an event, including the behaviour of other audience members, causes offence to you or any children on whose behalf you have purchased tickets.

We do not recommend subjecting babies and young children to loud music. Children are recommended to wear hearing protection if you decide to bring them. A concert environment is not suitable for very young children.

Summer Saturday Live events

Our racing plus music afternoon events, Summer Saturday Live, are our family friendly events of this type which do have an allocation of concession tickets for children available.

A set allocation of children’s tickets, for children of 5 to 15, will be available for our Summer Saturday Live events when purchasing adult tickets. Children/infants aged four and under are free of charge, so please ensure you apply for the free entry tickets for your infant/s at the time of booking your adult tickets. Your infant will be given an ICE (In Case of an Emergency) wristband that will have room for you to write your contact number on. This is their form of entry to the venue and entry will not be permitted without this. 

Unaccompanied young persons aged 16 or 17 years old will need to purchase a full adult ticket to gain entry and must conduct themselves in an appropriate manner. Each accompanying adult (over 18) should be responsible for no more than two children under 16 years of age.  All attendees regardless of age, must have a valid ticket and will be expected to show a valid form of identification if required.

We do not recommend subjecting babies and young children to loud music. Children are recommended to wear hearing protection if you decide to bring them. A concert environment is not suitable for very young children.

Is there a dress code?

Premier Enclosure, Champions Lawn and Hospitality

Ladies and gentlemen are encouraged to dress up smartly in the Premier Enclosure. Most gentlemen would choose to wear smart trousers, a shirt and formal shoes to complete the look.  Ladies often opt for occasion wear, similar to that of a smart, casual wedding – any excuse to dress up!

Whilst jeans are rarely seen in the Premier Enclosure, they are permitted as long as they are dark denim and not ripped, torn or scruffy.  Smart tailored shorts are acceptable in the warm weather.

The wearing of trainers, ripped, torn or light denim jeans, cargo shorts, t-shirts, fancy dress, sportswear or swimwear and unduly casual attire is not accepted as appropriate dress in the Premier Enclosure, Champions Lawn or shared or private Hospitality.

Please note the dress code also applies to children aged 16 and above.

Grandstand & Paddock and the Garden Enclosure  

In Grandstand & Paddock and the Garden Enclosure the dress code is more relaxed; smart jeans, t-shirts and trainers are acceptable. The only common sense restrictions would be those of taste and appropriateness which would apply to all areas, for example regarding slogan t-shirts and swimwear. Bare chests are not acceptable. 

Fancy Dress

Fancy dress is permitted at Newmarket Racecourses in the Grandstand & Paddock and Garden Enclosure areas only.  Whilst we have a sense of humour, fancy dress must be in good taste, so as not to cause offence.

Newmarket Racecourses reserves the right to refuse entry to anyone deemed to be dressed inappropriately. In the event of one or all or your party being refused admission, no refund will be offered.

We do advise that you check the weather forecast ahead of the event you are attending at Newmarket Racecourses so that you can dress appropriately. 

If you have any questions please call our Customer Relations Team prior to the raceday on 0344 579 3010.

Can I bring a picnic?

A range of food and beverage options is offered around the racecourse. If you would like to bring a picnic you can do so in the Garden Enclosure only.

Alcohol can only be brought into the Garden Enclosure with a substantial picnic and it is limited to one bottle of wine or champagne per person or 4 cans of beer, cider or pre-mixed aperitif. Please note that beer/cider must be in cans. Unfortunately spirits, fortified wines and Pimm’s (or similar) will not be allowed on course. You are not allowed to bring food or drink into the Premier or Grandstand & Paddock Enclosures.     

Metal and ceramic knives, corkscrews or sharp knives, small bottles of beer or cider, or BBQ’s will not be permitted on course (if you have any items you are un sure whether will or won’t be permitted, please see the “Restricted Items” section below).

Once racing has finished no garden chairs, tables, picnics or any other items you bring with you can be taken into the Grandstand & Paddock or Premier Enclosures. Items can be left at our cloakroom in the Garden Enclosure or returned to your vehicles at your own risk.  There is a large screen in the Garden Enclosure allowing you to stay and enjoy the live music performance if preferred.    

How do I avoid delays entering and leaving the racecourse?

As Newmarket’s July Course is situated in rural Cambridgeshire traffic to the site can be busy at peak times.  It is therefore advised that racegoers arrive early to avoid being delayed and follow the yellow directional signs, avoiding the High Street.

Especially during the busier events, there can be heavy traffic when exiting the site resulting in delays so please do be aware of this when making your travel arrangements. During our sell out concerts please allow up to two hours to exit the car parks.

If you wish to avoid delays leaving the racecourse we suggest that you stand close to your exit towards the end of the artist’s set and then leave 10 – 15 minutes before the last song is played. For those wishing to stay after the concert, select food and drink units will remain open for up to an hour and a half after the concert finishes.

Please ensure you familiarise yourself with the colour code of the area you have parked in and row number.    

There are various bus services available so that you can arrive and return from Newmarket Racecourses safely and efficiently.

Free Shuttle Service

Newmarket Racecourses provides a free shuttle bus from Newmarket High Street (outside Hughes Electrical) and Newmarket Train Station to the July Course.  The service starts two hours before the first race and resumes immediately after the last race, running continuously until the venue is clear.

No booking is required for this free service.

Outrider Coach Service

Newmarket Racecourses offers subsidised return coach services:

Cambridge Train Station £10 return £6 one way
Royston Train Station  £10 return £6 one way
Bury St Edmunds Bus Station £10 return £6 one way
Ely Town Centre (Market Street) £10 return £6 one way 
Soham (outside the Red Lion pub) £8 return £5 one way 

These coach services generally arrive in time for the first race and leave 30 minutes after the concert finishes from outside Gate 2.

Advanced booking is required for this service and we would suggest doing so at the time of booking your tickets.  If space permits, returns are possible on this service. 

Book Newmarket Coach Services. 

Coach Parking

We offer free coach parking. Coaches must enter the racecourse via Gate 4 off the Cambridge Road (A1303).  If your coach driver wishes to leave the site and come back to the racecourse, they must be back in the coach car park by 9pm (Newmarket Nights) or 5pm (Summer Saturday Live) as access into Gate 4 is restricted from this time to allow for exit.

Taxis

The Taxi rank is located outside the Premier Entrance 1. 

At the end of the concert we request that taxis and other vehicles do not pick up outside the main gates on the roundabout or attempt to access the racecourse via Gate 4 off the Cambridge Road (A1303). The suggested meeting point for car pick-ups is located near Gate 2 in the White Car Park outside Premier Entrance 1.  

We recommend you pre book your taxi in advance of your visit to avoid the taxi rank queue at the end of the event, which sometimes can be quite long.

We strongly recommend you do not walk from the July Course, it is further than you think and there is no footpath and no street lighting.

See list of Taxi Services in Newmarket 

Are there undercover areas in the event of adverse weather?

The event is sold as an outdoor standing event with limited cover. Some of our bar areas have a small amount of shelter but most areas are open to the elements, including viewing the stage. We therefore advise that you dress appropriately for the weather but in accordance with the Dress Code.

During inclement weather, boots and umbrellas are permitted during racing. Umbrellas are not permitted during the concert, but you can purchase ponchos from the Course Office on site.

What facilities do you have for disabled customers?

We have a range of facilities available for our disabled guests, please download our accesibility map which highlights all of the wheelchair accessible areas at Newmarket Racecourses. Disabled toilets are operated via the RADAR key system. 

Viewing Platforms/ Disabled Viewing Platforms – Wheelchair Users

For all racing plus music events, we take bookings for all of the designated disabled platform areas.   

There are a choice of three platforms; A, B or C (Please see Accessibility Map for specific locations).  Allocation of spaces will be undertaken on a first come first served basis. Please note the platforms are open areas and you will be exposed to the elements.

  • A (side only view of stage)
  • B (rear of crowd stage right) 
  • C (rear of crowd stage left)

The platforms can accommodate wheelchairs that are within the dimensions 700mm wide by 1200mm long. If your wheelchair or scooter is larger than these dimensions please highlight this at the time of booking. Failure to inform us of this may result in us not being able to accommodate your request on the day.

To avoid disappointment please register in advance as we cannot guarantee availability on the day.  If you have already made your ticket booking please contact the number below to check for availability. Access to the platforms will be by wristbands only. The pre-booked wristbands will be issued from the Free Pass Office on the day of the event you are attending. 

Customers with non-mobility disabilities can view the stage in a reserved area within the stand.  Spaces within these areas must be arranged in advance.  Area D is accessible via a lift, Area E is only accessible via steps.  

  • D (stage right within Stand 2)
  • E (stage right at the top of Stand 2)

Spaces on the platforms and within the reserved areas include one disabled visitor with one accompanying guest or Personal Assistant.  No other visitors can be accommodated on the platform/in the areas, as priority must be given to our disabled customers.

If the area you wish to book is already at capacity and there are no other preferred options, a refund on your ticket can be arranged prior to the event. See Disabled Viewing Platform Areas.To reserve a place on one of the designated platforms, please call 01638 675500 (Opt 4).  

 

Personal Assistants

If you need a Personal Assistant to attend the event we offer complimentary access to them once eligibility is confirmed. Please see the Newmarket Personal Assistant Policy for more information. 

Assistance Dogs

Assistance dogs are welcome to attend with their owners without additional charge subject to possession of a valid identification document from Assistance Dogs (UK) or an equivalent international organization. 

A separate ticket is not required however owners should notify the racecourse in advance upon booking their event day tickets so that any necessary arrangements can be made. 

If you have any questions or queries regarding the free care admission scheme then please contact the Customer Relations Department on 01638 675500 (Option 4). 

Blue Badge Parking

We have dedicated Blue Badge Parking in both the Premier and Public car parks. If you require assistance from your vehicle, our car park attendants will be able to radio for the golf buggy which will take you to the point of entry.  Please note the golf buggy service has no facilties to transport wheelchairs or mobilty scooters.     

Can I take photographs on course?

Photography Policy

As is standard practice across sports and leisure venues, racecourses seek to protect their image rights in their terms and conditions of entry. These regulations are in place to ensure that any commercial income streams generated, in this case via photography, are protected and available to be reinvested into racing. Whilst racecourses do not wish to dissuade customers from taking pictures of their day out, it is important that this remains on a personal level and not for commercial purpose.

If you are wishing to use a “professional” camera (a camera with a substantial detachable lens) on course, please visit the Free Pass Office on arrival to sign a declaration that you will not sell or use images for publicity or financial gain and to obtain a pass. Anyone found in breach of our Ts&Cs will be removed from site. If you are an accredited member of the media, permission must be sought through the Press Office before arrival and official media accreditation will be provided. Compact digital cameras and mobile phones are not classed as “professional” equipment. 

For more information please call 01368 675 500 (option 4)

What restrictions are there in terms of items that can be brought into the venue?

Please note bag and physical searches will be in operation.  Dogs may be in operation on the site for enhanced security searches.

Please find below items that are not permitted into the Premier or Grandstand & Paddock Enclosures:

  • We ask that you do not bring unnecessary bags or luggage into the racecourse. Bags larger than 40cm x 35cm x 19cm will not be allowed into the venue
  • No food or drink is to be brought into the Premier, or Grandstand & Paddock Enclosures, including celebration cakes or alcohol for presents of your guests
  • Knives, corkscrews or sharp objects
  • Weapons, ‘hoax’ items or pyrotechnics including laser devices.
  • Rope
  • Megaphones/Sound Systems or air horns
  • Large flags/banners/Selfie Sticks
  • Unidentifiable canisters e.g. no deodorant, smoke canisters or nitrous oxide
  • Helium Balloons
  • Alcohol
  • Picnics / BBQs – except food for children/infants under five
  • Furniture, gazebos, Fishing Umbrellas
  • No glass or ceramic bottles, dishes or glassware
  • Professional Filming Equipment unless accredited.  Professional looking cameras must be declared on entry (defined as an SLR camera)
  • Offensive Clothing
  • Illegal substances including drugs
  • Marketing or promotional material unless authorised by the racecourse in advance 

In the Garden Enclosure the above is not permitted with the exception of:

  • Alcohol.  This must with accompanied by a substantial picnic and limited to four cans beer/cider/pre mixed aperitif per person or one bottle of wine/champagne per person.  No spirits, fortified wines and Pimm’s (or similar) are not allowed on course.  All bottles/cartons must be sealed on entry to the premises.  Unsealed bottles will not be allowed.
  • Picnics (no knives, corkscrews, glass or ceramic bottles/dishes and glassware)
  • Outdoor furniture, gazebos (max. size 3m x 6m) or Fishing Umbrellas.  The Racecourse reserves the right to restrict access for gazebos/Fishing Umbrellas if they pose a safety threat.

Please note: alcohol, picnics and garden furniture/gazebos are not permitted outside of the Garden Enclosure.  After racing if customers wish to move into the other enclosures all alcohol, picnics and garden furniture must be stored at the cloakroom facility at the Garden Enclosure turnstiles or be returned to cars.

Can I bring my medication into the Racecourse?

Should you suffer from a medical condition which requires you to carry medication and/or equipment with you in the event of an emergency, such as a diabetic who many require to carry insulin and needles, we will of course allow these items into the racecourse, however we require the following actions/documentation to support your entry to the venue.

Please ensure your doctor or health care professional provides you with written confirmation to confirm your medical condition and the medication and/or equipment you require to bring to the racecourse for your welfare in the event of a medical emergency.  Please ensure you bring this letter with you as our security personnel will require sight of this letter to allow you entry to the racecourse.

Please note, should the above process not be followed you may not be granted access to the venue due to strict safety regulations regarding prohibited and restricted items being allowed into the venue for safety purposes.  Your ticket will not be refunded as a result.

Can I leave my car overnight?

Yes you are able to leave your car overnight but this is at the owner’s risk. If we are racing the following day you are advised to pick up your car before gates open.

There is strictly no camping available on site.

What's the Cancellation Policy?

We do not offer refunds or exchanges on pre-purchased tickets. Should the event be cancelled please see our Cancellation Policy within our Terms and Conditions.

Anti-Social behaviour at Newmarket Racecourses

Newmarket Racecourses treats anti-social behaviour seriously and expects all guests to treat everyone with respect during our events, including all our staff.

Anyone found behaving in an aggressive manner, causing injury to another person or damage to our site, appearing to be under the influence of drugs, excessive alcohol or in breach of our terms and conditions will be ejected from the racecourse without a refund being made and may be reported to the police.

Safety & security at Newmarket Racecourses?

The safety of all racegoers is paramount and the racecourse continues to work closely at all times with East Cambridgeshire District Council, the Police, the Fire Service, the Ambulance Service, Security Services and our specialist advisers in implementing the appropriate security measures for the protection of our customers and your enjoyment of our events. 

Please see our map of the July Course.

What are the Terms and Conditions of entry?

These FAQ’s are designed to help you understand and plan your day.

Please visited our dedicated webpage for our full set of Terms & Conditions

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