Racing FAQs

Do you have any questions about your visit? Read on to find the answers with our most frequently asked questions.

Newmarket Nights and Summer Saturday Live FAQs

If you have any questions regarding our Newmarket Nights or Summer Saturday Live events, please visit our dedicated Live Music FAQs

What different enclosures do you have at Newmarket Racecourses?

The racecourse is made up of three enclosures during racing; Premier, Grandstand & Paddock and the Garden Enclosure.  

Premier Enclosure – This enclosure offers the best views of the racing as the Finishing Post is within this enclosure as well as access to the Parade Ring, Pre Parade Ring and Winners’ Enclosure too.  There are a number of bars and restaurants in the Premier Enclosure, including the popular champagne bar.  Please note that during racing the track side viewing area is an alcohol free zone.  Premier Enclosure customers also have access to the Grandstand & Paddock Enclosure for a further range of facilities and amenities. Customers with this ticket cannot gain access into the Garden Enclosure during on sell outs.

Grandstand & Paddock Enclosure – This enclosure offers a fair view of the racing with access to the Parade Ring, Pre Parade Ring and Winners’ Enclosure too and does not have any restrictions on the areas that drinks can be consumed. Customers with this ticket cannot gain access into the Garden Enclosure during on sell outs. 

Garden Enclosure – This enclosure has restricted race viewing as it is positioned at the two furlong pole and has no access to the Parade Ring, Pre Parade Ring or Winners’ Enclosure.  Most of the racing can be seen on a large screen only. Customers with Garden Enclosure tickets cannot gain access into the Premier or Grandstand & Paddock Enclosures.

Do children need tickets?

Young persons under 18 years of age are admitted free of charge to all enclosures on all race days excluding our Newmarket Nights and Summer Saturday’s Live events.

Young persons aged 15 and under must be accompanied by an adult on the racecourse at all times. However, 16 & 17 year olds will be admitted without an adult, but will need to purchase an adult ticket. 

Young persons aged 15 and under must be accompanied by an adult on the racecourse at all times. However, 16 & 17 year olds will be admitted without an adult, but will need to purchase an adult ticket. ICE (In Case of Emergency) wristbands are available for children on request for all Newmarket race meetings. Parents’ contact details can be written on the wristbands in case of separation.

Do you have a site map?

Our site maps are available here.

Are there Disabled Viewing Areas on site?

Both the Rowley Mile and the Adams July Course have disabled access and dedicated raised platforms to view the racing from in the Premier, Grandstand & Paddock and the Garden Enclosures. On the second floor at the Millennium Grandstand at the Rowley Mile, there is also a viewing area designated for the disabled. Please see our Music FAQ’s for important platform information for our Newmarket Nights and Summer Saturday Live events. 

Is there a dress code?

Premier Enclosure

Racegoers at Newmarket like to make it a special occasion and choose to dress accordingly. Ladies and Gentleman are encouraged to dress up smartly in the Premier Enclosure. Most gentlemen would choose to wear smart trousers, shirt and formal shoes to complete the look. So whilst there is no formal restriction on wearing jeans, these are rarely seen in the Premier Enclosure and not permitted in our hospitality areas. However, if you would like to wear jeans, please ensure they are dark denim ONLY. Many ladies opt for a hat, although this is not compulsory and they are not generally worn for our music events. Imagine you are going to a smart wedding is our tip. Smart tailored shorts are acceptable in the warm weather.

Please be aware that trainers, ripped, torn or light jeans, cargo shorts, t-shirts, fancy dress, sportswear or swimwear and unduly casual attire is not accepted as appropriate dress in the Premier and Hospitality Enclosures.

Please note the dress code also applies to children aged 14 and above.

Grandstand & Paddock / Garden Enclosure

In Grandstand & Paddock and the Garden Enclosure the dress code is more relaxed; jeans, t-shirts and trainers are acceptable. The only common sense restrictions would be those of taste and appropriateness which would apply to all areas, for example regarding slogan t-shirts and swimwear. Bare chests are not acceptable.

Newmarket Nights/Summer Saturday Live

The above dress codes apply for Newmarket Nights and Summer Saturday Live at the Adnams July Course however we do recommend comfortable shoes. During unfortunate weather forecasts, wellies and umbrellas are permitted however we do ask that you refrain from using umbrellas during the concert which restricts other customers viewing. 

Any questions you may have for Dress Codes, please call 01638 675 500 (option 4)

Are there undercover areas in the event of adverse weather?

The event is sold as an outdoor standing event with limited cover. Some of our bar areas have a small amount of shelter but most areas are open to the elements. We therefore advise that you dress appropriately for the weather but in accordance with the Dress Code.

During inclement weather, boots and umbrellas are permitted during racing. 

Can I upgrade my ticket?

Yes, you can upgrade your ticket. At the Rowley Mile, there is an upgrade desk in the Customer Relations Desk and at the Information Kiosk next to the racecard vendors at the Grandstand & Paddock entrance. At the Adnams July Course, there is a kiosk next to the Course Office.

What happens after racing has finished?

Bars and restaurants are open up to 1 hour after racing has finished, some bars and restaurants close depending on the popularity of a race meeting. We hold concerts after our Adnams Newmarket Nights and Summer Saturday’s Live, all artists are scheduled to be on stage 20 minutes after the last race and perform for up to 90 minutes. During the following Festivals we host Après Racing, Newmarket's official after party - live music after racing. Après Racing starts approximately 20 minutes after the last race and live entertainment will be provided for up to 90 minutes. 

  • Dubai Future Champions Festical: 13 - 14 October 2017
  • QIPCO Guineas Festival: 5 - 6 May 2018
  • Moet & Chandon July Festival: 12 - 14 July 2018
Do I have to pay for parking?

There are a variety of Car Parking options available at the Rowley Mile and the Adnams July Course. The Premier Car Park Is located nearest the Premier Enclosure Entrance and is priced £5 per car. There is also ample free car parking at both courses. Premier Parking is unavailable on the following race meetings:

  • Saturday 10th June
  • Newmarket Nights
  • Moët & Chandon July Festival
  • Summer Saturday Live
Is there Disabled Car Parking facilities?

We have dedicated blue badge parking in both premier and public car parks. If you require assistance from your car our car park attendants will be able to radio for the shuttle buggy which will take you to the point of entry.

Are there Disabled Toilet facilities on site?

We have a range of facilities available for our disabled guests, please download our accessibility map which highlights all of the wheelchair accessible areas at Newmarket Racecourses. Disabled toilets are operated via the RADAR key system. 

Are there any bus facilities?

Free Shuttle Service

Newmarket Racecourses provides a free shuttle bus from Newmarket High Street (outside Hughes Electrical) and Newmarket Train Station to the July Course.  The service starts two hours before the first race and resumes immediately after the last race, running continuously until the venue is clear.  No booking is required for this free service.

Outrider Coach Service

Newmarket Racecourses offers subsidised return coach services:

Cambridge Train Station £10 return £6 one way
Royston Train Station  £10 return £6 one way
Bury St Edmunds  £10 return £6 one way
Ely Town Centre £10 return £6 one way
Soham (outside the Red Lion pub) £8 return £5 one way

These coach services generally arrive in time for the first race and leave 30 minutes after the last race.  Please book Newmarket Coach Services online at least 3 days before your visit. 

Can I bring a picnic?

A range of food and beverage options is offered around the racecourse. If you would like to bring a picnic you can do so in the Garden Enclosure only.

Alcohol can only be brought into the Garden Enclosure with a substantial picnic and it is limited to one bottle of wine or champagne per person or 4 cans of beer, cider or pre-mixed aperitif. Please note that beer/cider must be in cans. Unfortunately spirits, fortified wines and Pimm’s (or similar) will not be allowed on course. You are not allowed to bring food or drink into the Premier or Grandstand & Paddock Enclosures.     

Metal and ceramic knives, corkscrews or sharp knives, small bottles of beer or cider, or BBQ’s will not be permitted on course (if you have any items you are un sure whether will or won’t be permitted, please see the “Restricted Items” section below).

What restrictions are there in terms of items that can be brought into the venue?

Please note bag and physical searches will be in operation.  Dogs may be in operation on the site for enhanced security searches.

Please find below items that are not permitted into the Premier or Grandstand & Paddock Enclosures:

  • We ask that you do not bring unnecessary bags or luggage into the racecourse. Bags larger than 40cm x 35cm x 19cm will not be allowed into the venue
  • No food or drink is to be brought into the Premier, or Grandstand & Paddock Enclosures, including celebration cakes or alcohol for presents of your guests
  • Knives, corkscrews or sharp objects
  • Weapons, ‘hoax’ items or pyrotechnics including laser devices.
  • Rope
  • Megaphones/Sound Systems or air horns
  • Large flags/banners/Selfie Sticks
  • Unidentifiable canisters e.g. no deodorant, smoke canisters or nitrous oxide
  • Helium Balloons
  • Alcohol
  • Picnics / BBQs – except food for children/infants under five
  • Furniture, gazebos, Fishing Umbrellas
  • No glass or ceramic bottles, dishes or glassware
  • Professional Filming Equipment unless accredited.  Professional looking cameras must be declared on entry (defined as an SLR camera)
  • Offensive Clothing
  • Illegal substances including drugs
  • Marketing or promotional material unless authorised by the racecourse in advance 

In the Garden Enclosure the above is not permitted with the exception of:

  • Alcohol.  This must with accompanied by a substantial picnic and limited to four cans beer/cider/pre mixed aperitif per person or one bottle of wine/champagne per person.  No spirits, fortified wines and Pimm’s (or similar) are not allowed on course.  All bottles/cartons must be sealed on entry to the premises.  Unsealed bottles will not be allowed.
  • Picnics (no knives, corkscrews, glass or ceramic bottles/dishes and glassware)
  • Outdoor furniture, gazebos (max. size 3m x 6m) or Fishing Umbrellas.  The Racecourse reserves the right to restrict access for gazebos/Fishing Umbrellas if they pose a safety threat.

Please note: alcohol, picnics and garden furniture/gazebos are not permitted outside of the Garden Enclosure.  

Can I get a refund if the meeting is abandoned?

Newmarket Racecourses rarely suffers abandonments but Jockey Club Racecourses’ policy is to give a full refund if the meeting is abandoned before the completion of the first race, a 50 per cent refund if the meeting is abandoned before the completion of the third or feature race, whichever is later. After which, there is no refund.

Are there any cash machines in the enclosures?

Yes, there are cash points situated around the Racecourse in the Premier Enclosure, Grandstand & Paddock.

Is there anywhere I can leave luggage?

Yes, you can leave luggage free of charge at the Course Office at both racecourses.

Where is lost property?

Lost property can also be found at the Course Office at both racecourses. 

If you would like to enquire or claim any lost property, please email us at newmarket.boxoffice@thejockeyclub.co.uk

Can I purchase tickets on the day?

We strongly advise that tickets are purchased in advance especially for our popular events QIPCO Guineas Festival and our Moet & Chandon July Festival as these often sell out due to popularity. Early bird discounts are in place to ensure that you receive the best possible price when booking in advance. Discounts end midnight the day before racing, subject to availability. Tickets can be purchased from our official sellers on the day at each of the entrances except during sell-out events.

Are dogs allowed?

Regrettably, dogs other than Guide Dogs are not allowed within the enclosures.

How can I book hospitality?

We have many Hospitality venues and Hospitality packages at Newmarket Racecourses and can be purchased via our website or by calling the hospitality team on 01638 675 300.

Can I visit the Gallops?

Tours of the historic gallops in Newmarket are operated by Discover Newmarket.

Can I walk the course?

In the interests of providing the best possible ground for the horses, the only people allowed to walk around the course on racedays or in the build up to race meetings are the “connections” of runners.

Where can I bet once inside the Racecourse?

If you are likely to have a flutter, you will need cash for betting. Most bookmakers take a minimum bet of £5, but this is clearly displayed on their boards. The Tote will takes bets from £2. Tote betting vouchers can be purchased with credit and debit card at various Tote information points. They are available in £2, £5, £10 and £20 denominations. To order Totepool betting vouches in advance call 0208 874 6411.

How much are Racecards?

A racecard is a good investment, with a detailed guide to everything that is going on each day plus features and tips. These cost £3.50 on the day or £3.00 in advance. If you want to do some homework beforehand, race details and tips are in the sports pages of national newspapers, or online at www.racingpost.com, www.sportinglife.com or via our own website.

Where is the First Aid?

First Aid staff will be on duty at every meeting. At the Rowley Mile, the First Aid room can be found next to the Premier Entrance 1. At the Adnams July Course, it is by the Course Office.

Can you take photographs on the course?

Photography Policy

As is standard practice across sports and leisure venues, racecourses seek to protect their image rights in their terms and conditions of entry. These regulations are in place to ensure that any commercial income streams generated, in this case via photography, are protected and available to be reinvested into racing. Whilst racecourses do not wish to dissuade customers from taking pictures of their day out, it is important that this remains on a personal level and not for commercial purpose.

If you are wishing to use a “professional” camera (a camera with a substantial detachable lens) on course, please visit the Free Pass Office on arrival to sign a declaration that you will not sell or use images for publicity or financial gain and to obtain a pass. Anyone found in breach of our Ts&Cs will be removed from site. If you are an accredited member of the media, permission must be sought through the Press Office before arrival and official media accreditation will be provided. Compact digital cameras and mobile phones are not classed as “professional” equipment. 

For more information please call 01368 675 500 (option 4)

Can I collect my tickets on the day?

Yes, there are different ticket collection points on our two racecourses. Ticket collections at the Rowley Mile are at the ticket booths located next to the Grandstand and Paddock entrance. At the Adnams July Course they are located at Premier Entrance two. All hospitality collections are at Premier Entrance one at both racecourses.

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What are the Terms and Conditions of entry?

These FAQ’s are designed to help you understand and plan your day.

Please visited our dedicated webpage for our full set of Terms & Conditions

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